Startechup knows how challenging it can be for startups to manage their growing business. On top of ensuring that every aspect of the business is running smoothly, these companies also need to take care of their customers. It’s not an easy task, but there are solutions and strategies that can help. This is precisely why Startechup has partnered with Zendesk, a customer service and CRM software company dedicated to helping businesses improve customer relations.
Why Zendesk? Why CRM?
Most startups often forget that customer care is an essential factor for the growth and success of their business, especially when they are still working on establishing their brand. In some situations, though, the issue is not if startups are willing to connect with their customers but whether they have the resources and manpower to do so. Zendesk is the solution to this problem.
Zendesk is an award-winning CRM software trusted by more than 200,000 customers worldwide.
Its primary objective is helping businesses build and improve relationships with their clients. The company has helped over 250 partner organisations globally, including those in Silicon Valley. Zendesk follows the service-first practice, which means it values people. This is exactly the kind of environment that Startechup hopes to bring to its clientele – to you.
As a startup, it’s a must to invest in customer support
By investing in CRM early on, startups are able to provide an engaging and satisfying customer experience through various communication channels – email, live chat, phone, mobile, social media, and SMS text.
Startups are able to respond to customers faster – in a more efficient way. Giving customers the experience they want will help startups earn trust and loyalty. This is what Startechup wants for its clients, and this is what Zendesk guarantees through the partnership.
Startups need CRM, now!
You need us. You need to work with us. You need to grow with us.
Some startups think that day-to-day business management should be their sole focus if they want their company to succeed. However, ideally, they should consider adding a CRM system at least nine to 10 months after receiving their first round of funding. This will allow them to know their customers early on, which can only mean good things for startups.
What you’ll get
Sign up with Startechup and you’ll get all the advantages of our partnership with Zendesk. What are these? There are tons of them!
Through our partnership with Zendesk, you will enjoy the many benefits of the “Zendesk for Startups Program”, which allows qualified startups to completely access all Zendesk products for free, for a period of six months.
Who are qualified for the “Zendesk for Startups Program”?
- Your startup should have less than 50 employees.
- Your startup should be a new subscriber to Zendesk. (This one is on us!)
- Your startup should have completed the first round of funding from a venture capital company (Series A).
If you sign up with Startechup, you’ll get Zendesk startups credits that you can use to further develop your company, especially in terms of customer relations. The services you’ll get include first-rate Zendesk CRM products such as Zendesk Support, Talk, Guide, Explore, and Chat, among others.
You’ll likewise enjoy using omnichannel support, which is integrated on the software’s back-end. This system gives you the convenience of accessing multiple channels for support purposes: email, chat, phone, social messaging, and SMS text.
Zendesk’s suite of support tools will help your business not only while it’s growing, but even long after your startup has moved past the first year and well beyond the sophomore stage.
With these products, engaging your clients and getting their trust and loyalty becomes easier.
That’s what we at Startechup wants for you. And that’s what our partnership with Zendesk is giving – for FREE. How often do you get a deal like this? An all-in-one startup development system and a full customer support software bundled into one, for the price of none.
If you value your customers…. If you want your startup to grow and succeed, click the button below.